Kobo Clara crashes and freezes

My Kobo Clara crashes and freezes. How can this be solved and prevented?

Kobo Clara crashes and freezes
Kobo Clara e-reader does crash and freeze. Some tips on how to deal with this and prevent. 

My e-reader has become more and more important and I want to make sure I can rely on it to work  Sometimes, my Kobo Clara e-reader freezes. Sometimes while reading, often when turning it on and off. How do I solve this?

Put it on the charger

The most important tip I can give you here is to connect the Kobo to the power after it freezes. If you continue to press the power button, the device may reset itself, and you will lose all your books and reading data.

Once the Kobo Clara is attached to the charger, press the power button for about seven seconds, and it will start up. Please note that this is a reboot and may take a while.

Connect your Kobo Clara before restart

Possible causes of crashes


I have noticed that when the computer freezes, there is often something wrong with the battery. Poorly charged, and also a different charge is indicated than the one indicated later, after startup.

Try to keep the Kobo charged.

System software

Another possible cause is outdated system software. It is good to keep this up to date.

Keep system software up to date

Fix common Kobo eReader problems
Try these steps if you have issues with your eReader.If your eReader is frozen or unresponsive: Force your eReader to shut off If your screen is frozen, or if you see a black screen, press and ho...